That’s how many teams start… but it’s not how you scale successfully.
🔎 A specialized agency in social event planning was managing its entire operation with scattered tools. Each event was planned using an Excel sheet, coordinated through WhatsApp, approved by email, and tracked “as best they could.”
As the business grew, problems started to appear:
❌ Confusion over dates and deliverables
❌ Lack of task traceability
❌ Misinformed vendors
❌ Clients constantly asking for updates
❌ Time and energy wasted on manual coordination
💡 Implemented Solution: A Professional Event Planning System Based on Monday.com and Make
We designed and implemented a solution tailored to their way of working, focusing on efficiency, visibility, and scalability. The system was built around three main pillars:
🔹 Monday.com as the Operational Core
- Structured boards for each event, including client information, event type, budget, status, key dates, and vendors.
- Automations to assign tasks, send team notifications, update statuses, and trigger reminders.
- Calendar, timeline, and Kanban views to manage events from multiple perspectives.
- Executive dashboards with real-time visibility into all active and upcoming events.
🔹 Make.com to Orchestrate Key Processes
- Automated capture of requests from web forms or social media.
- Automatic creation of events in Monday.com, using predefined templates based on the type of service.
- Synchronization with Gmail, calendars, and other tools already used by the team.
- Automatic generation of documents, confirmation emails, and follow-ups.
🔹 AI Features Integrated into Monday
- Automatic classification of events by priority level, urgency, or client status.
- Smart suggestions for adjusting dates, pending tasks, and workload distribution.
- Status summaries to easily communicate updates with clients.
🔹 Monday.com as the Operational Core
- Structured boards for each event, including client information, event type, budget, status, key dates, and vendors.
- Automations to assign tasks, send team notifications, update statuses, and trigger reminders.
- Calendar, timeline, and Kanban views to manage events from multiple perspectives.
- Executive dashboards with real-time visibility into all active and upcoming events.
Not yet in monday.com or Make? Create your free account.
📈 Results Achieved
✅ 70% reduction in coordination time per event
✅ Greater control over dates, deliverables, and vendors
✅ Better-informed and more satisfied clients
✅ The team gained time and peace of mind to focus on what really matters: the client experience
✅ The agency now manages more events with the same team and higher quality
🎯 The success of an event depends on the details. Managing them with improvised processes only increases risk and stress.
With the right solution, you can regain control, enhance the client experience, and scale your business.
📩 Want to see how this would work in your company? Write to us and we’ll show you how to adapt this solution to your current operations, step by step.
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