📦 Automate Delivery Updates and Forget About Copy-Pasting
Are you still manually informing your customers when their order will be delivered?
In logistics, efficiency shouldn’t end when the truck leaves the warehouse.
Nowadays, you can send automatic updates via WhatsApp or email every time the status of a delivery changes.
Without writing a single message.
👇 Here’s how it works:
✅ Step 1: Connect Your Delivery System
Whether you use Excel, Google Sheets, or a tool like Monday.com, Make can connect to detect when an order’s status changes.
✅ Step 2: Automate the Message
With Make, you can create a workflow to send a WhatsApp or email to the customer when:
The order is out for delivery
It’s about to arrive
It has been delivered
The message will automatically include the customer’s name, their order, the estimated time of delivery, and more.
✅ Bonus: Add an AI Agent
Do you want the message to sound more human or have the system respond to basic customer inquiries?
You can incorporate an AI agent that writes the message and automatically responds if the customer asks a question.
Not yet in monday.com or Make? Create your free account.
💡 Best of all: No need to code
Everything is set up with templates and assistants.
You decide what gets sent, when, and through which channel.
The system takes care of the rest.
📈 What’s the result?
✔ Informed customers with no effort
✔ Fewer inquiries for your team
✔ More time to improve your operations
Shall we get started?
Automate your logistics with Make and let technology do the work for you.
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